Services Marketing Development Programs
Develop your service business. Grow your customer service and its revenues.
Services Marketing is a speciality in its own. It requires a different way of thinking.
To elevate the benefits of revenue recurring revenue models that are highly predictable over time and reduce the stress of having new revenue streams, we combine the skills of modern capital equipment sales with customer services marketing.
Protecting your entire business with profitable and structured services marketing programs is a must.
We provide the keys to unlock the power of your global service and sales organisation.
We identify your priorities and customise each program to get the right balance for your business:
- 100% focus on behaviour and customer experience, improving net-promoter score (NPS)
- 75% focus on behaviour and NPS improvement, 25% on commercial awareness
- 25% focus on behaviour and NPS improvement, 75% on commercial awareness
- 100% focus on commercial awareness including knowing service products - when and how to promote them
We help develop new service products and will challenge your service organisation to think about improved or new streams for recurring revenue.
We will support your team during the entire thought process and make recommendations to boost your customers engagement:
- What new products are needed?
- What new services can be created?
- Guide the organisation in what-if scenarios
Drop us a line to find out more: hello(at)palmato.eu
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At Palmato, people help people.
Drop us a line and tell us: how can we help you?